Subject: Tech Support Candidate - Mohammad Shadab
From: Mohammad Shadab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:05:14 -0400

| | Tech Support Test

Name | Mohammad Shadab
E-mail | [email-masked]
Phone Number | (+91) 8584063784
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro limited | Customer support associate | 20/12/21 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check that I got a proper internet in my system. Secondly, I will check what error is coming in using this site and lastly if everything not work I will restart the system and try to use that site

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly, I need to go settings.
Secondly, I need to search for bluetooth and lastly I need to check the status of bluetooth speaker if it is off then I need to turn on.

What according to you makes you a good candidate for customer service or technical support job? | Candidates should have empathy tone and must be polite with his customers and should have patience in himself.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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