Subject: Tech Support Candidate - SURAJ SINGH PHARSWAN SURAJ
From: SURAJ SINGH PHARSWAN SURAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 03:51:43 -0400

| | Tech Support Test

Name | SURAJ SINGH PHARSWAN SURAJ
E-mail | [email-masked]
Phone Number | (91) 8909051667
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Uttarakhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Wipro | Associate | 23/12/2020 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check is my internet connection is working or not, I'll fix my connection and run website, after this same error is coming i will clear cache files after that definitely website will work.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on bluetooth of both devices then press bluetooth button on speaker and search bluetooth device on mobile click on that blutooth device name of speaker and pair it.
What according to you makes you a good candidate for customer service or technical support job? | Knowledge, way of taking with customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |