Subject: Tech Support Candidate - Satyam Sankhwar
From: Satyam Sankhwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 03:49:46 -0400

| | Tech Support Test

Name | Satyam Sankhwar
E-mail | [email-masked]
Phone Number | (91) 8869936142
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Will try to clear the cookies and cache and check the internet connection then clear search history.
Reset the browser to default settings and try to open the link in the incognito mode

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the Bluetooth from the setting in the speaker and mobile and search the Bluetooth in mobile as its visible we will pair the Bluetooth device and connect it.
What according to you makes you a good candidate for customer service or technical support job? | I am very dedicated to work and and good supporter who can easily solve the problem and gives the always the best advice to the problem .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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