Subject: Tech Support Candidate - Deepak Singh
From: Deepak Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 03:47:28 -0400

Tech Support
Test

Name

Deepak
Singh

E-mail

[email-masked]

Phone Number

(+91) 8076916873

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Faridabad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

La-med healthcare Pvt Ltd

Executive assistant

30
october

15000

Previous Employer 1

Orient electric

Executive
assistant in export department

30january 2020

12000

Previous Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If I have find any problem to open website then I
click the padlock icon in the address bar to see if browser has blocked the
parts of page that are not secure then I clear all the cockies and
cache

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all I am turning on the speaker
bluetooth then I am on the bluetooth of my mobile phone and I search this
speaker bluetooth when I find then I connect.

What according to
you makes you a good candidate for customer service or technical support
job?

It's all about your attitude in addition to your academic
qualifications

On a scale of 1 - 5 please rate your fluency in
spoken English

3