Subject: Arabic Language Test - Muhsin Cv
From: Muhsin Cv <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 01:32:33 -0400

| | Foreign Language Screening Test

Name | Muhsin Cv    /  (91) 7902216181    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

يسعدنا أن نأسف ونعتز أولاً وهذا خطأنا لذا سنصحح
الآن .ستقوم شركتنا بحل مشكلتك في أسرع وقت
ممكن وهل لديك أي استفسار يا سيدي

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

نحن نأسف حقًا لما حدث ونعتذر أولاً على ما حدث
ونحن مسؤولون عن تصحيحه. سيتم الانتهاء منه
.بعد مناقشة سريعة. شكرًا لك على المعلومات

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