Subject: English Language Test - Shantanu Bharat
From: Shantanu Bharat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 22:45:42 -0400

| | Foreign Language Screening Test

Name | Shantanu Bharat    /  (282001) 8954183605    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As we follow up our delivery partner we came to know about that your delivery address is not corrected. Kindly share your correct address to us for your order. And sorry for inconvenience from our side.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | You can start the procedure of returning but only on the condition of not damaging of a product from your end.once our technical team checked it you and give the best solution provided. As soon as possible. Sorry for your inconvenience.

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