Subject: English Language Test - SHIVPAL SINGH
From: SHIVPAL SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 12:58:29 -0400

Foreign Language
Screening Test

Name

SHIVPAL
SINGH    /  (+91) 7610628726    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer,

Your order is on the way but unfortunately our courier service provider is
unable to detect your exact address location. Please provide your full address
with exact pin code and other details.

Team company ABC

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

We noticed your complaint and trying to reach to you soon. Our company
representative will contact & meet to you and will solved the problem
immediately. Thank you for contacting us.

Team ABC