Subject: Trainer Candidate - VIJENDRA GAHALOT
From: VIJENDRA GAHALOT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 12:01:51 -0400

Tech Support
Test

Name

VIJENDRA
GAHALOT

E-mail

[email-masked]

Phone Number

(91) 8233116743

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

BHILWARA

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

PentagonSystem and Services PVT LTD

Customer Support
Engineer

11feb2021

22240

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

1 week

Please briefly
describe your work experience specifically in training?

To,

The H R  Manager,

Subject     :       To increase my capabilities properly with working your
organization

Dear sir,

When the time starts talking, one should
move out walking, walking with the vision…with a mission. with this in my
mind, i would like to nourish myself under your umbrella group.

I want to have a rising platform being with
you. I assure you that i will build equity & be reflected in your balance
sheet as human assets.

Enclosing resume here with.

Thanking
you,

May your business touch heights, awaiting a favorable reply.

Yours faithfully,

(Vijendra Singh Gahalot)

RESUME

VIJENDRA SINGH GAHALOT

Add- A231\1 Vivekananda Nagar Police line Bhilwara

Email –ID: - [email-masked]

Mobile: +91-8005848707, 8233116743

Objective:

To secure a challenging position where I can effectively contribute my skills as

Professional, Possessing and Technical Skill.

ACADEMIC PROFILE :-

• Secondary Form Rajasthan Bord Of Secondary Education Ajmer (RAJ.)40%

• Senior Secondary Form Rajasthan State Open School Jaipur (RAJ.)48.40%

• B.A. From Maharshi Dayanand Saraswati University Ajmer (RAJ.)42.38. 2015

• PGDCA From  Jaipur National University (RAJ) 62.20%. 2016

• MCA From  Jaipur National University (RAJ) 71.79%.2021

PROFESSIONAL QUALIFICATION:--

• Certified Hardware Network Engineer  from HINT(Hardware institute of
Network technology) (Raj.)

• Certified Training (MCSE, RHCE, CCNA) from Nase Technology Bhilwara
(Raj.)

• Certified RS-CIT from VMOU kota affiliated by RKCL.

IT CERTIFICATION:--

• CISCO ID   CSCO12380793

Working Experience :--

• At Present Working as Customer Support Engineer Pentagon System and Services
PVT LTD Solar Group Bhilwara .

• Six Month as a Desktop Support BB SOFTECH PVT LTD Cholamandalam Finance
Bhilwara .

• One year Three month as a RajNet as FIELD ENGINEER Pratap technocrats Jaipur
(HCl) in Bhilwara.

• Three year Four month as a RajNet as FIELD ENGINEER IT Cone (HCl) in
Bhilwara

• Four month working as a Hardware Technician Ibis Infratech Pvt. Ltd In
Ajmer.

• One year Seven month as a FMS Engineer at CMS Infosystems Pvt.Ltd In
Hindustan Zinc Limited In Bhilwara (RAJ.)

• One year experience as a FMS Engineer at PCS Technology In BAJAJ ALLIANZ
LIFE INSURANCE Co. Ltd in Bhilwara.

• Six Months experience in NASE technology (Bhilwara) as employee in research

Development department.

Technical Skills:-

CCNA

• Configuring and managing CISCO routers and Switches.

• Configuring routing protocol controlling other resources from accessing the
network.

• Managing VLAN’s and giving security on port based and protocol based from
intruders

and internal network users.

• Managing WAN technology.

• WI-FI network configuring and giving security.

MCSE

• Installing, Configuring, and Administering Windows XP Professional

• Managing and Maintaining a Windows Server 2003 Environment

• Implementing, Managing, and Maintaining a Windows Server 2003 Network
Infrastructure

• Planning, Implementing, and Maintaining a Windows Server 2003 Active
Directory Infrastructure

NASE

Job Award from NASE Technology

1. PCS. Technologies   (23.June. 2012 to 23.Jun.2013) as FMS Engineer

Posted at:                               Bajaj Allianz Life
Insurance - Bhilwara

Responsible:

• Surveyor modular Applications Exchange client and various Site-specific web
applications

• Around 100 workstations (Wipro, hp & Lenovo ), 20 Laptops and 6 network
Printers (Xerox Work center 5632-232)

• IBM x3650 series Server For Data Uploading, Wipro Net power 7225Z For Fax
server ,Wipro net for antivirus  Wipro net call logger Server, Wipro Net power
7225Z  additional domain controller.

• Working managing outlook clients of windows, thunderbird, MS outlook 2010
& webmail.

• Operating System Installation that includes Client & Server OS on laptop
& desktop

• Windows OS  family related problems assessment & resolution

• Windows OS patch & definition update

• Desktop user support based on daily-to-daily issues

• Network installation management & troubleshooting

• Internet related issues

• FEP Antivirus support & management & through anti-virus server &
client infrastructure

• ADS creation & Workgroup & deployment as per need

• DNS & DHCP configuration, implementation

• Hardware related problem & resolution that includes SMPS,,HDD,RAM, and
CD-ROM

• Real time back up, IBM tape devices backup and restore.

• Online call login in web portal

• Remote support our satellite Location  (All India )

2. CMS Infosystems Pvt.Ltd (16.August. 2013 to 07.March 2015) as FMS Engineer

Posted at:                               Hindustan Zinc Limited -
Bhilwara

•

• Surveyor modular Applications Exchange client and various Site-specific web
applications

• Around 300 workstations (Wipro, hp & Lenovo ),100Laptops and 30 network
Printers (HP, Cannon )

• IBM x3650 series Server For Data Uploading, ,Wipro net for antivirus  Wipro
net call logger Server, Wipro Net power 7225Z  additional domain
controller.

• Working managing outlook clients of windows, MS outlook 2010 &
webmail.

• Working managing Lotus clients of windows, Lotus Clients & webmail

• Operating System Installation that includes Client & Server OS on laptop
& desktop

• Windows OS  family related problems assessment & resolution

• Desktop user support based on daily-to-daily issues

• Network installation management & troubleshooting

• Internet related issues

• MCAFEE  Antivirus support & management & through anti-virus server
& client infrastructure

• Real time back up, IBM tape devices backup and restore.

• Online call login in web portal

3. PentagonSystem and Services PVT LTD (16.JUN. 2020 to 11.FEB. 2021) as
Customer Support Engineer
Solar Group Bhilwara

• Surveyor modular Applications Exchange client and various Site-specific web
applications

• sophos firewall  management & troubleshooting configure

• IBM x3650 series Server For Data Uploading. Wipro net for antivirus  Wipro
net call logger Server

• Around 50 workstations (Wipro, hp & Lenovo ),30Laptops and 10 network
Printers (HP )

• Working managing outlook clients of windows, MS outlook & office365
& webmail.

• Operating System Installation that includes Client & Server OS on laptop
& desktop

• Windows OS  family related problems assessment & resolution

• Desktop user support based on daily-to-daily issues

• Network installation management & troubleshooting

• Internet related issues

• Data Backup (NFS)

• AWS management & troubleshooting configure.

• VMware vSphere esxi 6.7 management & troubleshooting configure

Personal Vitae

Date of Birth : 27th – June - 1992

Sex : Male

Father’s Name         : Mr. Sangram Singh Gahalot

Nationality : Indian

Language Known : English, Hindi, Rajasthan

Marital status                         :
Married

Declaration:

I hereby declare that all the above-mentioned details are true to the best of
my knowledge.

Reference:

Date:   ___/___/_____

Place:   (Bhilwara)
(VIJENDAR  SINGH
GAHALOT)

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

• Installing, Configuring, and Administering
Windows XP Professional

• Managing and Maintaining a Windows Server 2003 Environment

• Implementing, Managing, and Maintaining a Windows Server 2003 Network
Infrastructure

• Planning, Implementing, and Maintaining a Windows Server 2003 Active
Directory Infrastructure

• Configuring and managing CISCO routers and Switches.

• Configuring routing protocol controlling other resources from accessing the
network.

• Managing VLAN’s and giving security on port based and protocol based from
intruders

and internal network users.

• Managing WAN technology.

• WI-FI network configuring and giving security.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

no

What according to you makes you a
good candidate for this position?

no

On a scale of 1 - 5
please rate your fluency in spoken English

4