Subject: English Language Test - Srushti Sitnoor
From: Srushti Sitnoor <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 09:59:07 -0400

| | Foreign Language Screening Test

Name | Srushti Sitnoor     /  (585103) 7019469994    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I apologise for the inconvenience and there was issue regarding your address so we couldn’t deliver your order. We didn’t get the correct address to deliver the order.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I apologise for the inconvenience , please raise the issue on the application you ordered and send us the feedback ,Our concerned team will look after your issue.

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