Subject: Arabic Language Test - Musharraf Hussain
From: Musharraf Hussain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 08:41:40 -0400

Foreign Language
Screening Test

Name

Musharraf
Hussain    /  (88601) 76430    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer

As per your order company has handed over the hand bag to the courier on same
day when you placed the order, but as per the courier your address is wrong so
that the bag was not delivered.

Please give your proper address.

So for delay.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Dear customer

As per common policy you should check the item when you receive from shipping
man at the shipping time before the man,but you didn't do so, let me try to know
that what is the policy of our company if the policy is same to you then I
return money to you back.