Subject: English Language Test - Rishi Raj Sharma
From: Rishi Raj Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 08:05:50 -0400

| | Foreign Language Screening Test

Name | Rishi Raj Sharma    /  (+91) 8395000267    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam
We have been trying to contact you for the delivery of the product but your address is wrong please provide your correct address.
Rishi
Coustomer care associate

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir
We are sorry for the inconvience served by us . We will return the product .We are sorry .
Rishi
(Coustomer care assosciate)

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