Subject: English Language Test - Ayush Srivastava
From: Ayush Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 07:57:15 -0400

Foreign Language
Screening Test

Name

Ayush
Srivastava    /  (+91) 6307068413    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer, the address provided by you is invalid .

Sorry for the inconvenience

Please make it correct

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear customer, please make an order of exchange and mention
your problem.