Subject: English Language Test - Sakshi Pandey
From: Sakshi Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 06:50:01 -0400

Foreign Language
Screening Test

Name

Sakshi
Pandey    /  (122001) 9682072598    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer

Subject: unsuccessful Delivery

Dear customer hope you are well. We feel bad because of your bad experience but
because of your wrong address. Your order not delivered on the given time. So
please maintain the trust we assured you we delivered the order as soon as
possible.

Your faithfully

Sakshi Pandey

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
customer

Subject: Default

Dear customer we got your mail regarding issues on installation we assured you
as soon as possible by checking our policy. What we can do our team will let you
know as soon as possible.

Thank you

Sakshi Pandey