Subject: English Language Test - Anushika Nigam
From: Anushika Nigam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 06:16:18 -0400

Foreign Language
Screening Test

Name

Anushika
Nigam    /  (91) 8383966726    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

To xyz

By  ABC

This is to inform you that our delivery agent was trying to reach your delivery
address but unfortunately the address mentioned was not correct kindly request
you to update the complete address.

Thanks & regards

ABC couriers

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

To xyz

By abc

Hi

We received received your mail regarding TV cabinet which was delivered last
week and I really want to apologize for the inconvenience you face I request you
to kindly wait for 1 working day within that your cabinet will be replaced .

Thanks and regards

ABC