Subject: Tech Support Candidate - Priya Tripathi
From: Priya Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 00:58:00 -0400

Tech Support
Test

Name

Priya
Tripathi

E-mail

[email-masked]

Phone Number

(+91) 9336344192

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Varanasi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

None

None

None

0

Previous Employer 1

None

None

None

0

Previous
Employer 2

None

None

None

0

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I will first try to figure out the
network connectivity because this is the most important key. To check if the
problem is in it or somewhere else. If found out not,then I will check my system
site to fix the cookies issue. And making the connection private. Beacuse this
type of problems usually occurs when your browsing connection is not safe and
private.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turning

What according to
you makes you a good candidate for customer service or technical support
job?

According to me, I strongly believe that I possess all of the
relevant skills which are highly required for this particular job profile.I just
love helping people in achieving their goals and to mutually help the company
grow and working in Customer Service job profile has always been my passion.
Besides, Customer Service is now one of the growing sector helping and
supporting  companies in order to improve the company's growth and
development.

On a scale of 1 - 5 please rate your fluency in
spoken English

5