Subject: Tech Support Candidate - Aman Pratik
From: Aman Pratik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 12:57:51 -0400

| | Tech Support Test

Name | Aman Pratik
E-mail | [email-masked]
Phone Number | (91) 9999141161
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I’ll check my network settings.
I’ll refresh the router and start again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode.
Switch on Bluetooth in mobile phone.
Wait for the phone to connect.
Connect and play music.

What according to you makes you a good candidate for customer service or technical support job? | I’m a good listener, open to feedbacks and patient while handling people.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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