Subject: Tech Support Candidate - Shruti Rajput
From: Shruti Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 08:58:41 -0400

| | Tech Support Test

Name | Shruti Rajput
E-mail | [email-masked]
Phone Number | (91) 9918309421
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If there is an error, I will use another browser like Chrome or Firefox to open the same website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go on setting, click on Bluetooth and switch on it. Then go on windows bluetooth setting and connect with the phone you are using.
Like- if I'm using Samsung S3 then choose that option and connect it.

What according to you makes you a good candidate for customer service or technical support job? | I can speak English fluently, and have patience to listen the customers carefully. I am a good listener as well as a speaker to interact with all kinds of customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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