Subject: Tech Support Candidate - Narendra pathak
From: Narendra pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 07:16:07 -0400

| | Tech Support Test

Name | Narendra pathak
E-mail | [email-masked]
Phone Number | (91012) 07329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Khora colony,Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Sole proprietary | Customer service | 30/09/2020 | 25000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website.
Launch another browser and try to open the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode.Switch on the speaker and long press the Bluetooth button on the device.
Switch on Bluetooth on mobile phone.Go to setting in your phone and select the Bluetooth setting option.
Wait for the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | Persuading the customer easily
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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