Subject: Tech Support Candidate - Mayank Kuamr
From: Mayank Kuamr <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 06:49:55 -0400

Tech Support
Test

Name

Mayank
Kuamr

E-mail

[email-masked]

Phone Number

(245304) 8923754590

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

PIlkhuwa district-
HAPUR

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jabient Inc

US it recruitment

1/octuber/2021

15000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. First of all, we will check that error by
ourselves, why is this happening?

2. If that error is not solved by us, then we will close that website once and
open it again.

3. If still any problems are coming, then we will discuss it with the people
working with us.

4. If possible, we will take the solution to our IT team from the team of
informed team.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly open Bluetooth speakers and mobile
phone.

Go to mobile phone setting> find tha Bluetooth option>tap on Bluetooth>
search new device> pair the Bluetooth speakers.

Then connect speakers.

What according to you makes you a
good candidate for customer service or technical support job?

We serve our customers so that we can solve their problems.We
get motivation to work from the feedback received by the customer.And we fall in
love with our work so we are determined to do 110% of the best in your
work

On a scale of 1 - 5 please rate your fluency in
spoken English

3