Subject: Tech Support Candidate - Rahul Kashyap
From: Rahul Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 05:55:34 -0400

| | Tech Support Test

Name | Rahul Kashyap
E-mail | [email-masked]
Phone Number | (+91) 8318515841
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Katwaria sarai near hauz khas metro delhi 110016
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
Cloud computing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Vivo mobile india private | Monitor | 25 oct 2020 | 23k
Previous Employer 2 | Tikona digital networks pvt ltd | Network engineer | 31 Dec 2017 | 15k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we need to clear history of our browser then again login with same link of website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firsty we need to switch on our speaker.
2. After that open our phone Bluetooth.
3. Go to setting section and search active devices near you.
4. When did you got your speaker name on phone display then do pairing each other.
5. After pairing speaker will connect with your mobile phone.
Thanku.

What according to you makes you a good candidate for customer service or technical support job?

I am a quick learner guy, also always ready to learn new things.
I have good communication skills which is too important for interaction of customers.
Also i Listen carefully of customeres problems then i try to resolve thier queries.
Thanks.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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