Subject: Tech Support Candidate - Akash Tripathi
From: Akash Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 05:35:37 -0400

Tech Support
Test

Name

Akash
Tripathi

E-mail

[email-masked]

Phone Number

(226012) 7355226827

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
Refresh the page. ...

Make sure JavaScript is enabled. ...

Make sure Cookies are enabled. ...

Clear your cache and cookies. ...

Make sure your web browser is up to date. ...

Restart your web browser. ...

Try a different web browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Go to
Settings > Connected devices > Bluetooth. Select Pair new device and then
tap the speaker's name.

What according to you makes you a good candidate
for customer service or technical support job?

The
ideal candidate tends to be passionate about their work and get a lot of
enjoyment and pleasure out of it. Reliability: Tendency to behave in an
uncompromising and consistently honest, moral, and ethical manner.

On a
scale of 1 - 5 please rate your fluency in spoken English

3