Subject: Tech Support Candidate - Ravindra Saini
From: Ravindra Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 05:32:44 -0400

| | Tech Support Test

Name | Ravindra Saini
E-mail | [email-masked]
Phone Number | (244235) 7466881025
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tech Mahindra | CSA | June 2022 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the website is not open then firstly I make sure the connection is working nd if connection is working then I will check the Url.after that the site is not open I will restart my system .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth in your mobile and start speaker then pair the bluetooth speaker to Mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | My skills & personality to interact with people's make me different from others.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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