Subject: Tech Support Candidate - Aman Negi
From: Aman Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 05:28:17 -0400

| | Tech Support Test

Name | Aman Negi
E-mail | [email-masked]
Phone Number | (91) 9818956318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi ( Andrews Ganj - 110049)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

* Firstly i will check the web address for typos.
* Then i will make sure that internet connection is working normally. If internet connection is unstable, learn how to fix internet stability issues.
* At last i will contact the website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) At first i will open the bluetooth of both devices(Mobile phone and Speaker)
2) Then from mobile phone i will try to pair the bluetooth of speaker with mobile phone .
3) After it paired with speaker bluetooth we can listen the audio of phone in speaker.

What according to you makes you a good candidate for customer service or technical support job? | I have ability to adapt to any situation. Also, with my personable character, I can work well and communicate with others to contribute to team efforts. In all that I do, I would strive to advance the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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