Subject: English Language Test - Mahesh Pal
From: Mahesh Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 01:17:01 -0400

| | Foreign Language Screening Test

Name | Mahesh Pal    /  (250002) 7417464992    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello,
Thank you for shopping on Online store.
Dear customer our Delivery man tried to deliver your parcel at your home but you were no one was there to recieve the courier.
Kindly update your address.
Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,
I will surely help you out in this.
Can you please tell me your order number?
.

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