Subject: Tech Support Candidate - Ayub Khan
From: Ayub Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Oct 2021 23:32:26 -0400

| | Tech Support Test

Name | Ayub Khan
E-mail | [email-masked]
Phone Number | (91) 7017872442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sanat Printer | Admin | | 35000
Previous Employer 1 | Tata ClassEdge | Edge Coordinator | 1 December 2020 | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We Can Check Renevel hosting , it means hosting expired , dns issue and security issue broser issue permission issue domain expire .etc
and technically issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | open the bluetooth in the mobile phone and also open the bluetooth in the speaker and scan the both device after scan the bluetooth paire both the device now the both the will connect with each other
What according to you makes you a good candidate for customer service or technical support job? | Technical Support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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