Subject: English Language Test - Sachin Bhati
From: Sachin Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Oct 2021 06:24:58 -0400

| | Foreign Language Screening Test

Name | Sachin Bhati    /  (110084) 9958160762    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

"Hello," Our courier man unable to reach you.
Please, check the address you have mentioned to us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

"Hello," we are very sorry for inconvenience you have faced.
Our support team will reach you within few working days.

Please, contact us for more queries. We feel happy to help you.

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