Subject: Tech Support Candidate - Mayuri K
From: Mayuri K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 22:46:56 -0400

Tech Support
Test

Name

Mayuri
K

E-mail

[email-masked]

Phone Number

(+91) 8951115368

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Belgaum

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First,
let figure out where the problem is, Open a new tab and check to see if you can
load another website like google.com or mozilla.org.

Try clearing Firefox cookies and cache

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you dont find Pair new device, check underAvailable
devices or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

There are a lot of factor to be considered for someone to be a
great candidate of a customer service job. First, I think is experience, you can
always have a better trust to someone who has experience of doing something and
their achievements on that experience is a great factor too. Second is attitude,
a person with a positive personality will always be a good factor to any job.
Someone who sees every problem as an opportunity to improve or showcase their
skill is a great addition to a company

On a scale of 1 - 5
please rate your fluency in spoken English

5