Subject: Tech Support Candidate - Sachin Pandey
From: Sachin Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 11:48:37 -0400

Tech Support
Test

Name

Sachin
Pandey

E-mail

[email-masked]

Phone Number

(011) 7091705900

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Dwarka Delhi

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Rilapp Technology

Technical Support
Engineer

3rd Oct 2021

22000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First we will check
network.

Then we will check whether typing http or https.

Also we will check whether this site is blocked in our
organization.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

We will switch on the speaker. Then we will
press the bluetooth button of speaker. Now we will switch on the bluetooth in
our phone. Now we will start pairing. It's done now.

What according to
you makes you a good candidate for customer service or technical support
job?

Both

On a scale of 1 - 5 please rate your
fluency in spoken English

3