Subject: English Language Test - Vishnu Babu
From: Vishnu Babu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 09:08:23 -0400

| | Foreign Language Screening Test

Name | Vishnu Babu    /  (91) 7907834164    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First we have to apologise customer for inconvenience caused and on second i will confirm with the customer that exactly what address he has at the time when he has made the order and i will explain customer that the address which he has entered is not matching with the deliver partner and if we have the option to update the address i will share with the customer.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Mam

This mail is regarding the the mail you have shared. I deeply apologies for the issue you have faced we will definitely looking into this and i request you to share the pictures within the mail and will definitely act accordingly and will provide with the resolution.

Warm Regards
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