Subject: FW: Tech Support Candidate - Sagar Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Sat, 23 Oct 2021 12:07:02 +0000

Reject

From: Sagar Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 21 October 2021 at 6:39 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sagar Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sagar Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9953082412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I check my internet connection that's works properly or not.
Second I check if the Website is server Down for Everybody or Just Me.
If the website is down only for me then I can restart my pc.
If the website is down for everbody then it's not our fault, i.e technical error from backend.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First I Put my Bluetooth device in pairing mode by pressing and holding the Power button or Pairing button.
Second Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? I think I have good background of technical skills like I have done MCA its help me to build a good career in technical support job.
Second what makes me a good candidate for customer service, so I think I have some experience in my father's business of cable and internet  service provider. At the age of 11 I handle all the technical work in my father's business . Where I manage all the backend technical process like If customer facing any technical problem I can retrack or refresh the customers id or network and I also handle customer recharge and other technical issues.
On a scale of 1 - 5 please rate your fluency in spoken English  3