Subject: FW: English Language Test - pujyashwari Vyas
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Sat, 23 Oct 2021 12:05:31 +0000

Check for English Voice/ Chat
From: pujyashwari Vyas <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 23 October 2021 at 3:26 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - pujyashwari Vyas

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    pujyashwari Vyas    /  (470001) 8319928121    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi,
Thankyou for ordering the product from our company your order is delivered but address not found so please update your address and enjoy our products
Regards
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   We’re sorry to hear you’re not happy with your product, but we also respect your decision.

We’ve processed your refund request, and you should see the reimbursement on your account in a couple of business days the latest.

Once more, we apologize for the inconvenience this has caused you. In case you’re still in search of a similar product, feel free to reach out as we would love to assist you in finding the right product for you.

Thank you again for your message, as this will help us improve our services.

Kind regards, ’’
Pujyashwari vyas