Subject: Tech Support Candidate - Rahul Kumar Yadav Rahul
From: Rahul Kumar Yadav Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 06:33:53 -0400

| | Tech Support Test

Name | Rahul Kumar Yadav Rahul
E-mail | [email-masked]
Phone Number | (91) 8707533818
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | No
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Dalmia bharat cement c/oaswasthy engineering works | Shift engineer | Feb 2020 | 35000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

My Steps would be to-
1-Check internet connection.
2- Refresh the page again.
3-Check any proxy issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Turn on the Bluetooth of both devices.
2- pair the both devices.

What according to you makes you a good candidate for customer service or technical support job? | being Mechanical engineer, I know to some extent to handle technical glitches.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |