Subject: Tech Support Candidate - Qamrain Farooq
From: Qamrain Farooq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 06:21:42 -0400

| | Tech Support Test

Name | Qamrain Farooq
E-mail | [email-masked]
Phone Number | (911) 7051432743
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Okhala
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.I will reboot my device
2.I will check my internet connection
3.Will check if website is down for me or for everyone

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Put your Bluetooth device in pairing mode by pressing and holding the Power button or Pairing button and then for Android: Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? | Self-discipline,the ability to effectively prioritize tasks,the ability and willingness to communicate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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