Subject: Tech Support Candidate - Prashant Tyagi
From: Prashant Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 06:19:47 -0400

| | Tech Support Test

Name | Prashant Tyagi
E-mail | [email-masked]
Phone Number | (91) 7417192957
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rohini delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i'll check the network connect if it is connected or not, if not then i will connet it yo the internet., secondly if all the network connections are ok then i'll make sure that the website is kk or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i'll make sure that the bluetooth is on or not.. if yes then I'll directly connect it to my phone.
What according to you makes you a good candidate for customer service or technical support job? | Communication
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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