Subject: Re: English Language Test - Rituraj Tripathi
From: Saurabh Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 23 Oct 2021 10:08:53 +0000

Fresher/Excellent Candidate/ Can do Voice - can do any process - hire him

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Rituraj Tripathi <[email-masked]>
Sent: 23 October 2021 3:17 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Rituraj Tripathi

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Rituraj Tripathi    /  (+91) 9315416437    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good evening Sir/Mam,

We are really sorry to inform you that the  order placed by you was returned. The address provided was wrong and hence the order couldn't be delivered.

You can try placing the order again and we are really sorry for all the inconvenience caused.

Thankyou,
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Good Evening Sir,

We are really sorry to hear about the inconvenience caused. We would try our best to help you.

A return shipping has been created for the TV. Once it reaches back to us and we rectify the issue, you will be contacted by our team as soon as possible.

The TV will be picked up with in two buisness days.

Thankyou
Homebox Team