Subject: Re: English Language Test - Shrey Shobhit
From: Saurabh Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 23 Oct 2021 09:57:40 +0000

Smart - Fresher
speech not clear/accent -  cannot handle voice
OK for landmark

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Shrey Shobhit <[email-masked]>
Sent: 23 October 2021 3:23 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shrey Shobhit

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shrey Shobhit    /  (+91) 8433416098    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Greetings of the day sir/ma&#039;am
I apologise that the delivery of your order has been delayed. I checked with the courier company and according to them the address mentioned on the courier was incorrect.
I would like to request you to kindly reverify the address on the link given below.
(link)
Once again I sincerely apologise. To track your package further you can click on this link. (Link)

Thankyou
Shrey
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Greetings of the day sir
I would like to apologise for the quality of the product you recieved.
Our maintenance personnel will come and look after the issue you are facing.
Once again I would like to apologise for the inconvenience caused.
For any further queries you can click the link below
(Link)

Thankyou
Shrey