Subject: Tech Support Candidate - Kumari Nisha
From: Kumari Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 05:38:27 -0400

| | Tech Support Test

Name | Kumari Nisha
E-mail | [email-masked]
Phone Number | (91) 9801719130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pusa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will use another windows to run it, check network stability.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn the on button of bluetooth,In phone go to bluetooth and tap that icon, connect devices operation will be available, connect to bluetooth device.

What according to you makes you a good candidate for customer service or technical support job?

A good technical knowledge of windows, network, software.Ability to solve customer query related technical issues.Good in communication skill .

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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