Subject: English Language Test - MD ALAM
From: MD ALAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 05:35:42 -0400

| | Foreign Language Screening Test

Name | MD ALAM    /  (110025) 9069478950    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sorry, sir/mam the courier tried to deliver your order but he can't find your address,please resend your exact location where I can deliver your courier.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry, sir we got your email and see some issue with your product , we tried to replace your product as soon as possible.

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