Subject: English Language Test - Vikas Maurya
From: Vikas Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 03:41:20 -0400

Foreign Language
Screening Test

Name

Vikas
Maurya    /  (78604) 68570    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear xxx(customer name)

My courrier partner had tried many times yo deliver your handbag but he was
unable to find your correct address.please cancel order and reorder with right
address

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
abdul

Thanks for giving this in my knowledge

My installing team will visit immediate at your address . after
inspection they will take right decision of returning .replacing,or again
installing by some maintaining .please keep patience

Warms&thanks

Company
team