Subject: English Language Test - vimlendu mishra
From: vimlendu mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 01:32:36 -0400

Foreign Language
Screening Test

Name

vimlendu
mishra    /  (+91) 6393471546    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

the customer is contacting us to check the status of his
order,

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

I want
the unit to be returned and replace with a new unit or give me my money
back