Subject: FW: Tech Support Candidate - nishant sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 22 Oct 2021 16:00:46 +0000

Do first round

From: nishant sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 22 October 2021 at 4:29 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - nishant sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    nishant sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7053740230
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      rohini sector 3
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
ipv4/ipv5
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        n.a
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1)Restart My Device:
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.

2)Make Sure the Internet Connection Works.

3)3 Check if the Website is Down for Everybody or Just Me
It's a good idea to test if the site you're trying to access is down for everyone, or just you. There's a website that facilitates doing just that!

Open your preferred browser, and visita website checker page, such as "Down for Everyone or Just Me"
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Open the settings app.

2.Navigate to connected devices, and turn on the Bluetooth switch switch, if not allowed.

3.Select Bluetooth to view options.

4.Select Pair new device to set Bluetooth device in pairing mode.

5.See the name of the Bluetooth speaker in the list. Be patient because it can take a while to show up.

6.Make sure the Bluetooth speaker is in pairing mode at this time.

7.Choose a speaker name to connect to. It takes a few seconds for the devices to be paired. When you're done, the screen shows that the speaker is connected.
What according to you makes you a good candidate for customer service or technical support job? My technical knowledge as i am a post graduated student in Master of Computer Application from a renowned university in Delhi(GGSIPU) and my keen interest in technology and IT sector makes me a good candidate for this role. I  work very calmly under pressure and make things work with my logics and skills.
On a scale of 1 - 5 please rate your fluency in spoken English  4