Subject: Arabic Language Test - Abdul Haleem
From: Abdul Haleem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 11:50:24 -0400

| | Foreign Language Screening Test

Name | Abdul Haleem    /  (91) 9818601309    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I will check the situation.if I find the address is wrong. I will contact him at his mobile.if his mobile number is wrong I will do mail to him.
Dear customer,
Yuu purchased a bag from my company but your address is wrong. My delivery brother had gone to your address'place. There is no person like you.so,how can you take your bag.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Respected sir,
I am checking the circumstances.if I find that my delivery boy has done this mistake and scratch has happened by my delivery brother. I will exchange your T.v.
I request you humbly give me time to find out the reality.
Thanking you

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