Subject: Tech Support Candidate - Harshit Rastogi
From: Harshit Rastogi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 06:26:49 -0400

Tech Support
Test

Name

Harshit
Rastogi

E-mail

[email-masked]

Phone Number

(+91) 7300597539

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Dwarka Sector 1

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

HashStudioz technologies pvt
ltd

Associate software intern

22 September 2021

15000 per month

Previous Employer 2

Xpert webtech pvt ltd

Android
Development intern

12 July 2021

00

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First, I'll check my internet connection and then
my firewall settings, if error continues, I'll check for cache and cookies
settings

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Go to Bluetooth settings, add new devices,
search for the device I am connecting to, select on that device and
pair

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication skills and knowledge of operating system and hardware

On a scale of 1 - 5 please rate your fluency in
spoken English

4