Subject: English Language Test - Abdul khalique Rahmani
From: Abdul khalique Rahmani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 05:01:33 -0400

| | Foreign Language Screening Test

Name | Abdul khalique Rahmani    /  (+91) 9044559047    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
your ordered the hp bage,  I send it on address, unfortunately our clients try to contact you, he couldn't find any clue,to reach your given address, please  response it and contact this number...........
Best regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer
I received your complain , I check it according to my policy, your problems resolve soon

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