Subject: Tech Support Candidate - YASIR AHAMAD
From: YASIR AHAMAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 02:35:02 -0400

| | Tech Support Test

Name | YASIR AHAMAD
E-mail | [email-masked]
Phone Number | (+91) 7999260981
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | OLD DELHI
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
Server,adds,dhcp,dns,iis,wds,group policy,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jeet infotech | Desktop support Engineer | 21jul 2020 | 8000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | www.ndtv.com website isn't open some errors problem that is resolve this problems can be handled if trouble shooting and then this problems are resolve and then it's solve otherwise this problems isn't solving then the networking issues or doing the clear cache cookie's and meny some other Funda
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth and then connected to eachother and then it's use
What according to you makes you a good candidate for customer service or technical support job? | Listening and resolving problems
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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