Subject: English Language Test - KANHAIYA MISHRA
From: KANHAIYA MISHRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 11:52:07 -0400

| | Foreign Language Screening Test

Name | KANHAIYA MISHRA    /  (989) 9654348    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Your address which is given by isn't correct so the courier company delivered your order there . you can take your order from the courier company and if you want to delivered that article at your place then you've to pay courier charges.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Why didn't you say that during the time of installation.you have to show some proof that you received the cabinet with scratches otherwise we can't change it.

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