Subject: Tech Support Candidate - Rahul Singh Rahul
From: Rahul Singh Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 10:02:31 -0400

Tech Support
Test

Name

Rahul Singh
Rahul

E-mail

[email-masked]

Phone Number

(244001) 8439457410

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 49

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Savaari Car Rental

Voice support
executive

1 October 2021

13000

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If I face a problem like I am not able to visit
the www.ndtv.com. the problem may it is network problem or may be system clock
show the wrong time and date.if we update the time system may be working
properly and we visit the site easly.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on the
Bluetooth both of them and create a pair one device identify second device. Now
our devices are connected.

What according to you makes you a
good candidate for customer service or technical support job?

First of all he/she has a basic knowledge of technical support
like networking and hardware.

And identify the problem quickly.

On a scale of 1 - 5
please rate your fluency in spoken English

3