Subject: Tech Support Candidate - sonam pal
From: sonam pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 09:31:39 -0400

Tech Support
Test

Name

sonam
pal

E-mail

[email-masked]

Phone Number

(+91) 8700055769

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Firstly, i will open a new tab and check to
see if i can load another website like youtube.com or drive.com. If it works or
i can open another site then i will skip down to the problem happens with
certain website like connection was interrupted, reset or timed out. Or if i
can't open another site, continue on to the next step.

2.I will launch another browser, like Internet Explorer, and try to open the
site i have having problems with. If the site works in another browser then the
problem only happens in browser or if the website doesn't work in another
browser, then the probelm happens in all the browsers.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. swipe
down from the top of the screen.

2. touch and hold Bluetooth.

3.Tap pair new device. If you don't find Pair new device, check under "Available
devices" or tap More Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5. Follow any on screen instruction.

What according to
you makes you a good candidate for customer service or technical support
job?

I am good with people and always listen before i speak,i can
work with people and i have a strong commnunication skills. I can manage all the
tasks and problems.

On a scale of 1 - 5 please rate your
fluency in spoken English

5