Subject: Tech Support Candidate - Aakash kumar
From: Aakash kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 09:28:24 -0400

| | Tech Support Test

Name | Aakash kumar
E-mail | [email-masked]
Phone Number | (+91) 9821404206
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | rohini sector 1
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | startek | executive | 19-1-2021 | 16500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check the internet and then is there not issue in the internet then i will click the on the trouble shoot and find the problem and then i rectified
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will on the Bluetooth of my phone and speaker also and my phone search the bluethooth name and i will find in the list and click on the speaker name speaker is connected
What according to you makes you a good candidate for customer service or technical support job? | i love to do that job helping people technically on call
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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