Subject: Tech Support Candidate - Neeraj Kumar
From: Neeraj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:55:10 -0400

Tech Support
Test

Name

Neeraj
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9971979096

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Dilshad garden

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vanilla technologies

Web developer

2

0

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check network weather it is connected or not.

Check router responding or not by  giving  ping.

Check DNS

If router is working then run  troubleshooting network.

Troubleshooter ll find the error after this we can solve according to error.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth of mobile phone and bluetooth
speaker both and after this search the name of speaker and try to connect or
pair with this. after pairing play the song.

What according to
you makes you a good candidate for customer service or technical support
job?

Patience

Soft skill

On a scale of 1 - 5 please rate your fluency in
spoken English

5